NASFUND RE-OPENS REFURBISHED BOROKO BRANCH

By Lethisa KOLOKOL

THE National Superannuation fund (Nasfund) today officially reopened its Boroko Client Service Centre, marking the return of one of its most recognised and historically significant branches.

Closed in October 2022 to allow for a full upgrade, the branch has now been transformed into a modern, inclusive, and member focused facility, designed to enhance comfort, efficiency, and accessibility.

Speaking this morning at the reopening, Nasfund CEO Rajeev Sharma said the project reflects the Funds’ long-term commitment to investing in infrastructure that directly improves member experience.

The redesigned centre includes a member chamber with capacity for up to 180 people, 8 service counters, private interview rooms and a new internal conference space. The facility also features upgraded electrical and IT systems, enabling it to function as a backup site to Head Office if service disruptions occur.

Mr Sharma reiterated that the newly refurbished Boroko branch now plays a key role in keeping Nasfund’s services accessible and reliable in any situation.

The Boroko Client Service Centre is now open Monday to Friday from 9am to 3pm, offering a wide range of services to its customers including withdrawals, housing advances, ID card issuance and replacements, member detail updates and general account savings support.

In the opening this morning, the Fund also served a few of first customers.